Frequently Asked Questions
Managing Team Response
1320 Chase Street, Suite 6
Algonquin, IL 60102
Toll Free: 800-366-2368
Monday – Friday
8am – 5pm
MTR® is primarily software, centered in a database of information to be shared in a variety of ways to various optional displays. From a large format display in a nurse station to a monitor in a patient room, to a small format display next to the entrance to a patient room, each display shows the required information that that unit or department wishes to share.
To replace the many hand-written notes and papers which are prevalent as working notes throughout a nursing unit. From the updates to the “Census Board” in the center of a unit, to the magic marker board in the patient’s room, to the papers and magnets outside a patient’s doorway, the design replaces these many tasks which share key information and improves the consistency, timeliness and availability of these bits of data.
Yes! Each function of the MTR® system can be implemented separately or combined to the degree that the modules fit the priorities of the department or hospital. Some of the modules complement each other and add up to more than the sum of their parts, e.g., the Rounding Management functions in a comprehensive MTR® system.
The Department Whiteboard module is a great starting point for improving visibility and consistency of Shift Assignments, Key Infection Control Data, Fall Precautions, etc. Whether replacing a large magic marker board or a magnetic census board, we can customize the look and feel of the Electronic Whiteboard to meet a wide variety of needs.
Users who would have written or posted information in the previous scenarios use their existing hospital workstations to point and click on pre-formatted menus to post most data in the MTR® system. Some data is ported from existing systems via interfaces, some data types/fields allow for free form text, such as comments from nurses to patients on their Room Boards. Some data is automatically written/posted, such as dates, times, rounding updates and personnel shift changes.
The Precautions Display software allows both pre-formatted (by hospital agreement) and free text, as well as a myriad of symbols and messages to indicate virtually any combinations of warnings and notices at the entrance to any patient room.
Generally based upon the protocols in use in the State of Washington, there are 7 standard colors associated with the types of infectious agents and the required precautions details. Please see www.precautionsinwashingtonhositals.edu. We will work with your Infection Control Team to build a set of rules that match your protocols and needs.
Yes! To replace the handwriting of the current scenario, those who would have written on the Department Assignment Board or would have walked to each patient room magic marker board can use any of their available workstations to view and update the MTR® Electronic Whiteboard, the MTR® Patient Room Boards or the Precautions Displays. Others, depending on their User-Id and Access Level, can view and/or update from their convenient location, e.g., their office, a WOW in the hall, a nursing PC in a patient room, a web-enabled tablet or I-Pad, etc. Just think of the PT techs logging in and updating the patient’s schedule without having to walk to each nursing station and the results are visible on the big Electronic Whiteboard, each viewer’s workstation and the patient’s MTR® Room Board!
Each MTR® System is a custom build of the modules and options that fit your needs and budget. We can estimate a ball-park in dollars once we discuss what you are looking to accomplish and have reviewed the options for the number of rooms which you would like to address with the system.
Yes. Any caregiver can be included in Rounding. Additionally, any hospital staff can be included in the 'Who's Here Now' function of the Patient Room Board, which is tied to the Rounding Module, even if those staff members are not included in the Rounding process.
Some agree that the nurses should post the patient’s scheduled activities to their respective MTR® Room Boards, others have the therapy department personnel post those details directly. Some have it as a shared function.
A series of focus groups, dozens of meetings with hospital care-teams, executives, managers, physicians, administrative assistants, and facilities and information technology personnel helped us and continue to help us shape and improve the software modules. We have been developing, testing, and implementing the system modules for more than 12 years and continue to enhance and expand it’s capabilities.
We can arrange an On-Site Demo or a WEBEX virtual meeting at your convenience. Please contact us to set up a demonstration.
The physical size of an MTR Patient Room Display is your choice. We recommend that you take into consideration the distance from the patient’s head when reclining in their bed, the other distractions and complications of visualizing the data on this screen (vs. the normal TV in their room for example), and whether the typical patient is primarily in bed or up and about or away at therapy activities.
Many hospitals are choosing 32” monitors if they are mounted to the side of a patient’s view, or a 40” display if they are mounted at the foot-wall of the room. If the choice is to implement the Patient Room Board within the TV functions as a selectable channel, then 32” or larger is strongly recommended.
The Precautions Displays may be recessed OR mounted on a discreet bracket that limits the total amount protruding to less than 4” from the wall. We will work with your team to help you determine what works best in your facility.
Only a minimal amount of interaction is required from most hospital IT groups. The primary requirement is a dedicated VPN group to isolate and secure the network paths/connections from the MTR Server to the variety of displays in the designed system. Otherwise, we can design, install, test, educate, support and update the system on an ongoing basis. We call this approach our “Turn-Key” program. If desired, we can unbundle these services and other trusted parties can take part as the needs and norms of the hospital dictate.
We provide one of the most comprehensive programs in the industry to assure that each party who will use the MTR system will be well versed in their role and the steps in interacting with the system. From nurses to secretaries to managers and specialists, we plan with each group and implement an education program that is tailored to the exact needs of the departments who will use the system. We also provide refresher in-service trainings once the system is implemented to be sure that all users are certified as competent along with introducing updates and further customizations as the needs of the units and departments change and grow.
Designated super-users within your hospital will have rights and privileges which allow a large range of customizations to occur with a minimal amount of work.